Big brands that outsource
How we ensure every hire is thoroughly vetted and safe for your business
Comprehensive testing to verify technical abilities and experience
Identity verification and reference checks for reliability
English proficiency and communication skills evaluation
| Our Solution | Local Hiring | Freelancers | Other Competitors | |
|---|---|---|---|---|
| Cost per hour | $4.50-$8/hr | $15-$120/hr | $10-$90/hr | $9-$70/hr |
| Setup time | 2-7 days | 2-6 months | 1-4 weeks | 1-3 weeks |
| Free training included | ✅ Yes | ❌ No | ❌ No | ❌ Limited |
| 24/7 availability | ✅ Yes | ❌ Limited | ❌ Inconsistent | ❌ Limited |
| Quality guarantee | ✅ 100% | ❌ No guarantee | ❌ Variable | ❌ 90-95% |
| Management overhead | ✅ None | ❌ High | ❌ Medium | ❌ Medium |
| Over 10 million + talent to pick from | ✅ Yes | ❌ Limited | ❌ Limited | ❌ Limited |
| Screen tracking software | $10 a month | ❌ Not included | ❌ Not included | ❌ Additional cost |
| Free replacements | 100% free anytime | ❌ Costly process | ❌ Variable | ❌ Limited free |
| Data and privacy training | 100% free | ❌ Additional cost | ❌ Not included | ❌ Additional cost |
| NZ law training | 100% free | ❌ Additional cost | ❌ Not included | ❌ Additional cost |
| Performance tracking | 100% free | ❌ Additional cost | ❌ Not included | ❌ Additional cost |
| Ongoing internal training | 100% free | ❌ Additional cost | ❌ Not included | ❌ Additional cost |
| Background checks | ✅ Included | ❌ Additional cost | ❌ Not included | ❌ Additional cost |
| SOP building and workflow support | ✅ Included | ❌ Additional cost | ❌ Not included | ❌ Additional cost |
Everything you need to know about our outsourcing solutions
We can have your complete outsourcing team operational within 48 hours of our initial consultation. This includes team selection, training, and full deployment across all service areas.
We implement comprehensive quality assurance including 24/7 monitoring, regular performance reviews, customer satisfaction tracking, and continuous training to ensure your team maintains the highest standards.
Absolutely. Our teams are trained to work seamlessly with your existing CRM, communication tools, and business processes. We adapt to your workflow, not the other way around.
We offer a 30-day money-back guarantee. If you're not completely satisfied with our service within the first 30 days, we'll refund your payment and help transition your operations back in-house.
We maintain enterprise-level security protocols including encrypted communications, secure data centers, and comprehensive confidentiality agreements. Your business data is protected with the same standards as Fortune 500 companies.
Yes, we offer multilingual support across all services. Our team includes representatives fluent in multiple languages, and we can scale up language support based on your customer demographics and international expansion needs.
See how our professional staff compares to local hiring costs
| Role | Our Rate | Local Rate | 24/7 Support | No fixed-term | Training Included | Competitor Rate |
|---|---|---|---|---|---|---|
| Customer Service Rep | $4.50/hr | $15-21/hr | ✓ | ✓ | ✓ | $15-25/hr |
| Appointment Setter | $6.00/hr | $30-40/hr | ✓ | ✓ | ✓ | $18-28/hr |
| Salesperson | $6.00/hr | $35-50/hr | ✓ | ✓ | ✓ | $20-35/hr |
| Sales Manager | $11/hr | $50-80/hr | ✓ | ✓ | ✓ | $30-50/hr |
| General Manager | $11/hr | $60-100/hr | ✓ | ✓ | ✓ | $35-60/hr |
| Executive Assistant | $12/hr | $45-70/hr | ✓ | ✓ | ✓ | $25-45/hr |
| Social Media Manager | $9/hr | $40-60/hr | ✓ | ✓ | ✓ | $20-40/hr |
| Content Writer | $9/hr | $35-55/hr | ✓ | ✓ | ✓ | $18-35/hr |
| SEO Specialist | $10/hr | $45-65/hr | ✓ | ✓ | ✓ | $25-45/hr |
| Email Marketing Manager | $9/hr | $40-60/hr | ✓ | ✓ | ✓ | $20-40/hr |
| Graphic Designer | $9/hr | $40-65/hr | ✓ | ✓ | ✓ | $20-45/hr |
| Video Editor | $9/hr | $45-70/hr | ✓ | ✓ | ✓ | $25-50/hr |
| Facebook Ads Specialist | $10/hr | $50-75/hr | ✓ | ✓ | ✓ | $30-55/hr |
| Google Ads Manager | $10/hr | $50-80/hr | ✓ | ✓ | ✓ | $30-60/hr |
| Copywriter | $9/hr | $40-65/hr | ✓ | ✓ | ✓ | $20-45/hr |
| Marketing Assistant | $8/hr | $30-45/hr | ✓ | ✓ | ✓ | $15-30/hr |
| Frontend Developer | $11/hr | $60-100/hr | ✓ | ✓ | ✓ | $35-70/hr |
| Backend Developer | $14/hr | $80-120/hr | ✓ | ✓ | ✓ | $50-90/hr |
| Full Stack Developer | $15/hr | $90-150/hr | ✓ | ✓ | ✓ | $60-110/hr |
| Mobile App Developer | $14/hr | $85-130/hr | ✓ | ✓ | ✓ | $55-95/hr |
| Data Analyst | $13/hr | $70-110/hr | ✓ | ✓ | ✓ | $45-80/hr |
| AI Engineer | $17/hr | $120-180/hr | ✓ | ✓ | ✓ | $80-140/hr |
| LLM Engineer | $20/hr | $150-220/hr | ✓ | ✓ | ✓ | $100-170/hr |
| Data Engineer | $14/hr | $80-130/hr | ✓ | ✓ | ✓ | $55-95/hr |
| Project Manager | $13/hr | $75-120/hr | ✓ | ✓ | ✓ | $45-80/hr |
| Virtual Assistant | $7/hr | $25-40/hr | ✓ | ✓ | ✓ | $15-25/hr |
| Bookkeeper | $9/hr | $35-55/hr | ✓ | ✓ | ✓ | $20-40/hr |
| WordPress Developer | $10/hr | $50-80/hr | ✓ | ✓ | ✓ | $30-60/hr |
| DevOps Engineer | $12/hr | $70-110/hr | ✓ | ✓ | ✓ | $45-80/hr |
| Cloud Support Specialist | $13/hr | $75-115/hr | ✓ | ✓ | ✓ | $50-85/hr |
| Cybersecurity Analyst | $15/hr | $90-140/hr | ✓ | ✓ | ✓ | $60-100/hr |
| Software QA Tester | $11/hr | $55-85/hr | ✓ | ✓ | ✓ | $35-65/hr |